Sales Agent In Room Dining
US-NV-Las Vegas

Job Title: Sales Agent In Room Dining

Location: Wynn

Job Description and Responsibilities:

Wynn Resorts is the recipient of more Forbes Travel Guide Five Star Awards than any other independent hotel company in the world. Wynn Las Vegas opened on April 28, 2005 and was once again named the best resort in Nevada on Condé Nast Traveler’s 2018 “Gold List,” a title received for the tenth time. Wynn and Encore Las Vegas feature two luxury hotel towers with a total of 4,750 spacious hotel rooms, suites and villas, approximately 192,000 square feet of casino space, 21 dining experiences featuring signature chefs and 11 bars, two award-winning spas, approximately 290,000 square feet of meeting and convention space, approximately 103,000 square feet of retail space as well as three nightclubs, a beach club and recreation and leisure facilities. In addition to two luxury retail esplanades, a Strip-front expansion, Wynn Plaza, is currently under construction and is scheduled to be completed by the third quarter of 2018.

*In Room Dining Sales agents are responsible for taking incoming orders, veryifying room & guest information, and entering all pertinent info into POS.
*Responsible to give estimated arrival time of food and relay any special requestst to chefs and the service team.
*Responsible for recovering guests and alerting management when necessary.

Job Requirements:

*Candidates must be able to communicate, read and write in English fluently and in a professional manner, second language a plus.
*Requires a minimum of one year work experience in a high-volume call center.
*Previous Food & Beverage experience a plus.
*Must be able to work flexible schedule depending on business demands.
*Requires the ability to work efficiently and within a team environment.
*The candidate must be extremely knowledgeable of all services and attractions available in Las Vegas and at Wynn Las Vegas, including restaurants and shows.
*Must be computer literate, including MS Office & reservation software.