US-NV-Las Vegas

Job Title: Manicurist

Location: Encore, Wynn

Job Description and Responsibilities:

Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five-Star Awards than any other independent hotel company in the world. Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service. Joining Wynn means working for a leader in the global resort industry, one that has set today’s standards and will likely define them tomorrow.

The Manicurist is responsible for providing professional and courteous service to each and every guest. They will be responsible for exceeding guest expectations through positive interactive skills.

*Responsible for maintaining the Wynn standards of service as well as Forbes 5 Star Standards of service to guests and coworkers at all times.
*Provides excellent nail care services for guests by exceeding both customer service & technical skill expectations.
*Communicates all treatments and services for the Salon to the guest and ensuring acknowledgements needed.
*Ensures the Wynn standards of cleanliness and appearance for all areas, as well as, maintaining a safe and pristine work environment that is in compliance with The State Board of Cosmetology standards.
*Responsible for assisting with cleanup and maintenance of Salon including, but not limited to: manicure and pedicure stations, break room, etc.
*Responsible for supplying and maintaining tools and implements.
*Knows and adheres to Wynn policies and procedures, embrace company culture and take pride in the resort and amenities.
*Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
*Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
*Offers an escort to and from the salon and spa when necessary.
*Attends required training classes and incorporates knowledge gained into daily work practices.
*Looks for opportunities to assist peers, guests, other departments or leaders at all times.
*Solution oriented, avoiding conflict and gossip, stays on task and promotes teamwork.

Job Requirements:

*A minimum of one year working in a demanding high volume Salon with an emphasis on nail care.
*Ability to sit for long periods of time.
*Good dexterity in fingers, wrists and hands.
*Must be proficient in nail techniques including but not limited to: gel manicures, gel pedicures and full set acrylics.
*In-depth knowledge of the latest nail industry techniques.
*Ability to perform nail services in salon, guest rooms or other venues on property when requested by management.
*Must possess outstanding organizational, interpersonal skills, as well as excellent attention to detail.
*Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
*Must be able to communicate fluently in English, both verbal and written. Additional foreign language a plus.
*Must possess problem solving and decision making skills in a fast paced environment.
*Weekend availability. Schedule for this position is not set. Must be available to work all shifts and be able to flex schedule based on business demands.
*Must be able to work efficiently within a team environment.
*Must possess a positive, “whatever it takes” attitude.
*Candidate must be well groomed and professional.
*Must have an open mind and willingness to learn new processes, concepts and ways of approaching guests, coworkers and techniques.
*Candidate must maintain the highest levels of confidentiality regarding guests and staff.
*Must have strong customer service skills. Ability to deal with problems involving guests and operational issues maintaining a positive attitude.
*Must be 21 years of age or older.
*Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times