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Sales Agent In Room Dining
US-NV-Las Vegas

Job Title: Sales Agent In Room Dining

Location: Wynn

Job Description and Responsibilities:

Wynn Resorts is a Fortune 500 company led by hospitality industry visionary Steve Wynn. Currently operating in the top two casino gaming markets in the world, Wynn is financially stable and growth oriented. Our 12,000 employees at our Wynn Las Vegas and Encore properties have helped us win more Forbes Travel Guide Five-Star Awards than any other independent hotel company in the world. Wynn resorts are known for their innovative design, luxury offerings, and exceptional guest service. Joining Wynn means working for a leader in the global resort industry, one that has set today’s standards and will likely define them tomorrow.

*In Room Dining Sales agents are responsible for taking incoming orders, veryifying room & guest information, and entering all pertinent info into POS.
*Responsible to give estimated arrival time of food and relay any special requestst to chefs and the service team.
*Responsible for recovering guests and alerting management when necessary.

Job Requirements:

*Candidates must be able to communicate, read and write in English fluently and in a professional manner, second language a plus.
*Requires a minimum of one year work experience in a high-volume call center.
*Previous Food & Beverage experience a plus.
*Must be able to work flexible schedule depending on business demands.
*Requires the ability to work efficiently and within a team environment.
*The candidate must be extremely knowledgeable of all services and attractions available in Las Vegas and at Wynn Las Vegas, including restaurants and shows.
*Must be computer literate, including MS Office & reservation software.